Welcome to Checklos. Your privacy is important to us, and we are committed to protecting your personal information while providing a secure marketplace experience.
This Privacy Policy explains how Checklos collects, uses, stores, and protects your information when you use our website, mobile application, and related services.
1. Introduction
Checklos is a cross-border marketplace connecting African artisans and merchants with buyers globally. By accessing or using the Checklos platform, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information we collect
We may collect the following categories of information:
A. Personal information
When you create an account, place an order, register as a merchant, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Delivery address
- Billing information
- Business information (for merchants)
- Government-issued identification where required for verification
B. Transaction information
We may collect information related to:
- Purchases and orders
- Payment transactions
- Shipping and delivery information
- Merchant payouts
C. Device & usage information
We may automatically collect:
- Device type
- IP address
- Browser type
- Operating system
- App usage activity
- Cookies and analytics information
3. How we use your information
We use your information to:
- Create and manage user accounts
- Process purchases and merchant payouts
- Facilitate shipping and logistics
- Improve our products and services
- Communicate updates, offers, and support messages
- Prevent fraud, abuse, and unauthorized access
- Comply with legal obligations
4. Payments
Payments on Checklos may be processed through trusted third-party payment providers. We do not store complete debit or credit card information on our servers.
Merchant payouts may be processed through local financial partners and payment systems.
5. Shipping & logistics
To facilitate cross-border commerce and delivery, we may share relevant shipping information with logistics and delivery partners.
This may include:
- Recipient name
- Delivery address
- Contact details
- Order information
We only share information necessary to complete deliveries and provide logistics support.
6. Cookies & analytics
Checklos may use cookies and similar technologies to:
- Improve platform functionality
- Understand user behavior
- Personalize user experience
- Measure marketing performance
Users may choose to disable cookies through their browser settings, although some platform features may not function properly.
7. Information sharing
We do not sell personal information to third parties.
We may share information with:
- Payment providers
- Logistics partners
- Analytics providers
- Customer support tools
- Legal or regulatory authorities when required by law
8. Data security
We implement reasonable administrative, technical, and organizational measures to protect user information from unauthorized access, misuse, loss, or disclosure.
However, no digital platform can guarantee complete security, and users share information at their own risk.
9. User rights
Depending on your jurisdiction, you may have the right to:
- Access your information
- Request correction of inaccurate information
- Request deletion of your account or data
- Opt out of promotional communications
- Withdraw consent where applicable
Requests may be submitted through our support channels.
10. Retention of information
We retain user information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
11. Third-party links
The Checklos platform may contain links to third-party websites or services. We are not responsible for the privacy practices of external platforms.
12. Children's privacy
Checklos is not intended for children under the age of 13. We do not knowingly collect personal information from children.
13. Changes to this policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Continued use of the platform after updates constitutes acceptance of the revised policy.
14. Contact us
If you have questions about this Privacy Policy or how your information is handled, please contact:
- Checklos
- Website: https://checklos.com
- Email: hello@checklos.com
- Phone: 09064294214
App Store privacy summary
Checklos may collect:
- Contact information
- User content
- Transaction information
- Usage data
- Device information
This information is used to:
- Operate the marketplace
- Process payments and deliveries
- Improve platform experience
- Prevent fraud and abuse
- Support customer service
Checklos does not sell user data.